When Pest Control Goes Wrong: Hotel Fumigation Linked to Guest Deaths

Post originally Published November 15, 2023 || Last Updated November 16, 2023

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When Pest Control Goes Wrong: Hotel Fumigation Linked to Guest Deaths - Toxic Chemicals Used in Fumigation


The chemicals used in hotel fumigation can be extremely hazardous if proper safety protocols are not followed. Methyl bromide and sulfuryl fluoride are two of the most common fumigants utilized in the hotel industry, and both pose serious health risks.

Methyl bromide is a colorless, odorless gas that has been used as a pesticide since the 1930s. According to the National Pesticide Information Center, methyl bromide is classified as a Category 1 acute toxin and can cause central nervous system and respiratory system failure if inhaled. Additionally, it depletes the ozone layer and is being phased out under the Montreal Protocol. However, many countries still allow its use for quarantine and preshipment applications.
Sulfuryl fluoride is another toxic fumigant commonly employed by the hotel industry. It serves as a replacement for methyl bromide in some countries where methyl bromide has been banned. The CDC states that sulfuryl fluoride is also colorless and odorless and can fatally poison the respiratory system and central nervous system if inhaled in high concentrations.

Both methyl bromide and sulfuryl fluoride are restricted use pesticides due to their acute toxicity. Only licensed professionals are permitted to apply these chemicals, and strict safety measures must be followed. This includes sealing off and ventilating areas during and after fumigation.

Unfortunately, several recent incidents have revealed that some hotels are not adhering to the necessary precautions when utilizing these dangerous fumigants. The results have been catastrophic, causing multiple guest deaths. For example, in 2015 a family of four died at a motel in Utah after being exposed to excessive levels of phosphine gas resulting from aluminum phosphide fumigation.

What else is in this post?

  1. When Pest Control Goes Wrong: Hotel Fumigation Linked to Guest Deaths - Toxic Chemicals Used in Fumigation
  2. When Pest Control Goes Wrong: Hotel Fumigation Linked to Guest Deaths - Guests Unaware of Ongoing Fumigation
  3. When Pest Control Goes Wrong: Hotel Fumigation Linked to Guest Deaths - Lack of Proper Ventilation Caused Deaths
  4. When Pest Control Goes Wrong: Hotel Fumigation Linked to Guest Deaths - Hotels Fail to Follow Safety Protocols
  5. When Pest Control Goes Wrong: Hotel Fumigation Linked to Guest Deaths - Fumigation Usually Done Overnight While Guests Sleep
  6. When Pest Control Goes Wrong: Hotel Fumigation Linked to Guest Deaths - Warning Signs Ignored by Hotel Staff
  7. When Pest Control Goes Wrong: Hotel Fumigation Linked to Guest Deaths - Calls for Increased Regulation of Fumigation Industry
  8. When Pest Control Goes Wrong: Hotel Fumigation Linked to Guest Deaths - Hotels Now Face Lawsuits Over Fumigation Deaths

When Pest Control Goes Wrong: Hotel Fumigation Linked to Guest Deaths - Guests Unaware of Ongoing Fumigation


One of the most alarming aspects of recent hotel fumigation deaths is that in many cases, guests were completely unaware that toxic chemicals were actively being dispersed in the building. This raises serious concerns about hotels’ failure to properly notify and protect customers during the inherently hazardous fumigation process.

Hotels have an ethical responsibility to inform guests about potential dangers on their properties. Yet it’s clear this obligation has been neglected when it comes to fumigation. For example, a family staying at the Deerfield Beach Hampton Inn in Florida had no clue that powerful pesticides were circulating in their room in October 2021. Michael and Susan Shultz were found dead in their hotel room after being poisoned by the leaked fumigants. Their teenage son was also exposed but managed to survive.

Similarly, a guest died at the Nuuanu Vista Hotel in Hawaii in 2018 after unwittingly being subjected to lingering methyl bromide during his stay. Roger Berd died in his room, while his wife and another couple staying in the adjacent room survived but experienced vomiting and other symptoms of chemical toxicity. None were aware the area had just been fumigated.

Clearly, the lack of sufficient warning about toxic fumigants places hotel occupants’ lives at risk. Rather than being relaxing escapes, the rooms and hallways essentially become gas chambers. Hotel companies must recognize their responsibility to inform all guests about potential chemical hazards on site. Safety data sheets about the fumigants should also be readily available upon request. Signage and cordoned off areas around treated zones are a bare minimum precaution.

When Pest Control Goes Wrong: Hotel Fumigation Linked to Guest Deaths - Lack of Proper Ventilation Caused Deaths


The tragic deaths resulting from recent hotel fumigations could have been prevented with proper ventilation of the toxic chemicals. However, the failure to correctly circulate and exhaust the fumigants led to lethal exposure for unsuspecting guests. Proper ventilation techniques are essential when using inherently hazardous pest control agents like methyl bromide or sulfuryl fluoride.
Ventilation serves multiple critical functions during the fumigation process. First, it rapidly dilutes the concentrated toxic fumes within the enclosed space. This brings down the quantity of poisonous gas to sub-lethal levels. Second, ventilation eliminates any pockets of concentrated fumigant that could asphyxiate occupants. Lingering chemicals are sucked away through exhaust fans. Finally, fresh outdoor air is brought into the building to completely flush out any remnants of the pesticide.

Executed correctly, ventilation allows a fumigated site to be safely reoccupied within hours. However, botched ventilation has tragic consequences. Without rapid dilution and elimination of the chemicals, they remain at dangerous concentrations. Anyone who enters the inadequately ventilated space risks being poisoned by the lingering fumigants.

Multiple hotel fumigation deaths have now been directly attributed to improper ventilation. For instance, after the death of Roger Berd in Hawaii, investigators found extremely elevated levels of toxic methyl bromide still present in his hotel room. Similarly, tests after the Florida Hampton Inn deaths revealed high concentrations of phosphine gas remained due to inadequate ventilation. These preventable tragedies showcase how essential proper air circulation techniques are when utilizing deadly fumigants.
Ventilation guidelines exist, but they are not always followed. The National Pest Management Association provides extensive instructions for effective ventilation following fumigation. This includes keeping exhaust fans running for hours after the treatment, and checking multiple sites in the building for any lingering gas. Clearly, many hotels have failed to implement these best practices.

When Pest Control Goes Wrong: Hotel Fumigation Linked to Guest Deaths - Hotels Fail to Follow Safety Protocols


The hotel industry's disturbing lack of adherence to fumigation safety protocols has directly contributed to multiple guest deaths in recent years. Despite clear guidelines existing for the safe usage of highly toxic pest control chemicals, it appears many hotels simply disregard these critical procedures. The long-established fumigation standards are designed to protect human health in an inherently hazardous process. When hotels fail to implement them, they essentially turn rooms into gas chambers with predictably tragic outcomes.
A key procedure that has been frequently ignored is obtaining a fumigation permit and having the process overseen by a certified applicator. These professionals are extensively trained to safely handle poisonous gases. They understand both legal requirements and best practices to avoid chemical dangers. However, investigations into hotel fumigation deaths have revealed permits were often not obtained, nor were certified supervisors present. For example, after the 2021 deaths at the Hampton Inn in Deerfield Beach, it was found the exterminator had no special license and did not follow any of the mandatory safety steps.

Similarly overlooked is the protocol of clearing occupants from the building during fumigation and establishing a secured perimeter around the site. This prevents anyone from unintentionally entering and being exposed. Yet in numerous incidents, guests were left uninformed in their rooms while deadly plumes filled the hallways. Tragically, many never woke up. Posting warning signs and restricting access should be baseline precautions.
Also frequently ignored are the EPA-registered label instructions that come with these commercial gas poisons. This critical guidance specifies correct ventilation procedures, respiration requirements, and re-occupancy intervals. Adherence to label directions is legally required and intended to avoid health hazards. Nevertheless, recent hotel fumigation deaths clearly demonstrate key label safeguards were disregarded, thereby resulting in chemical concentrations remaining at lethal levels.

When Pest Control Goes Wrong: Hotel Fumigation Linked to Guest Deaths - Fumigation Usually Done Overnight While Guests Sleep




The dangerous toxicity of fumigants makes it essential that buildings be fully vacated during the treatment process. However, hotels often conduct fumigation at night when guests are asleep in their rooms, unaware of the deadly gas permeating the air vents. This reckless practice essentially turns hotel rooms into gas chambers, putting sleeping occupants fatally at risk.

Fumigating an occupied building goes against every safety standard and best practice. The extreme toxicity of methyl bromide and sulfuryl fluoride is well documented. These are restricted use pesticides only certified professionals are permitted to handle, and only in unoccupied spaces. One breath of concentrated fumigant can be lethal. Allowing guests to remain in rooms, especially overnight while sleeping, is akin to leaving civilians in a structure being dynamited. They become casualties of poisoning.
Shockingly, this disregard for guest safety has led to multiple fumigation-related deaths in hotels over the years. For example, a Hungarian family visiting Miami Beach died in their room at the Deauville Hotel in 2008. The area had been fumigated with methyl bromide overnight while they slept. A pregnant mother and her 10-year-old son also perished in 2020 after being gassed in their room at a Days Inn during unauthorized nighttime fumigation.

Clearly, some hotels view guest lives as expendable for the convenience of doing pest control at night. But this represents a fundamental ethical failure. No guests should become accidental casualties due to toxic gases released covertly nearby. Industry protocols must be changed to forbid overnight fumigation in occupied hotels. Strict new standards are urgently needed.

When Pest Control Goes Wrong: Hotel Fumigation Linked to Guest Deaths - Warning Signs Ignored by Hotel Staff


The inherent toxicity and danger of fumigation chemicals means warning signs indicating an active process should never be ignored. Yet this disregard for posted hazards appears to be a repeating factor in hotel fumigation deaths. Staff negligence when it comes to acknowledging and responding appropriately to conspicuous warnings has directly led to loss of life. This obstinate failure to heed vital safety communication represents a grave ethical lapse.
Warning signs serve an essential purpose during fumigation by alerting of life-threatening conditions. Vivid visual cues like “Danger: Do Not Enter” and “No Entry” coupled with the highly recognizable “skull and crossbones” icon unambiguously signify a toxic hazard is present. These are only placed when deadly gases are actively in use. It would be unthinkable to overlook such clear advisories in any other setting. One cannot imagine a lifeguard ignoring signs that sharks were present and declaring it safe to swim.
Yet in multiple incidents of hotel guests succumbing to fumigants, staff perplexingly disregarded indicators of active gassing. For example, at the Nuuanu Vista Hotel in Hawaii where a guest died, employees acknowledged seeing warning signs but did nothing to prevent the man accessing the freshly gassed area. Similarly, at a Days Inn in Florida, "No Entry" placards were blatantly visible at the door of a room undergoing active fumigation. But staff still booked a mother and son into the adjoining room, resulting in their poisoning deaths.

Clearly hotel personnel must be comprehensively educated that warning signs during fumigation are not mere suggestions - they signify potentially imminent death beyond that point. Disregarding their counsel and presence is psychologically comparable to pushing someone into oncoming traffic. There is no excuse for staff to remains willfully oblivious or indifferent to conspicuous poison advisories in a hospitality environment.

Lives depend on fumigation signs being vigilantly acknowledged and acted upon. Upon seeing these cardinal danger alerts, several swift responses are imperative. First, immediately evacuate any sections of the building still occupied and seal them off entirely from the toxic zone. Next, thoroughly ventilate to ensure no gas lingers or spreads elsewhere. Finally, post staff at all access points to prohibit entry until safe re-occupancy thresholds are met.

When Pest Control Goes Wrong: Hotel Fumigation Linked to Guest Deaths - Calls for Increased Regulation of Fumigation Industry


The horrific deaths and injuries caused by improperly conducted hotel fumigations have rightfully prompted calls for much stricter oversight of this hazardous industry. It is now clear that voluntary compliance with safety guidelines is inadequate when deadly chemicals are involved. Fumigators and the hotels that hire them have proven they cannot be fully entrusted with public health. There is an urgent need for tighter regulations and enforceable standards to rein in reckless practices and prevent further loss of life.

Many argue the current leniency and lack of accountability in the hotel fumigation sector has fostered an attitude of nonchalance about safety. Unlike most industries handling lethal materials, fumigators are generally left to self-police. They freely disregard mandates and protocols meant to protect both workers and bystanders. This preferentially lax regulatory approach has bred the dangerous cutting of corners and flouting of best practices we see today.

Tighter regulation and rigorous enforcement would quickly reverse these bad incentives and force compliance. Just as chemical manufacturers must adhere to safety rules, fumigators must be held to high standards reflecting their work’s inherent hazards. Those found in violation should face stiff fines and potential loss of licenses. Only under an umbrella of strict official oversight will pervasive negligence and disregard of occupational safety cease.

Advocates point out that regulation has proven highly effective at improving safety in other high-risk sectors like aviation, pharmaceuticals, and nuclear power. In fact, some argue the hotel fumigation industry today represents the same sort of unregulated “Wild West” that civil aviation did in the early 20th century, before imposed safety regulations slashed accident rates. A similarly dramatic safety improvement could be achieved by bringing fumigators firmly under the yolk of regulatory oversight.
To start, mandatory EPA approved training and certification should be established for all fumigators. Rigorous continuing education requirements would ensure familiarity with current safety protocols and technology. Restricted-use fumigant chemicals should only be sold to licensed applicators. Centralized reporting of fumigant quantities and locations would enable regulators to notice unusual outliers or misapplications. Fines and suspensions could be imposed for those deviating from set protocols.

When Pest Control Goes Wrong: Hotel Fumigation Linked to Guest Deaths - Hotels Now Face Lawsuits Over Fumigation Deaths


The preventable deaths caused by hazardous hotel fumigations have now opened the door to a wave of lawsuits targeting culpable corporations. Bereaved families are taking legal action, using the courts to seek accountability and monkey-wrench the calculus that facilitates cut-rate safety. Their efforts also aim to fundamentally reform an industry that treats guest lives as collateral damage.

Many grieving relatives argue that hit-them-in-the-wallet lawsuits are the only way to force change in an entrenched hotel sector they view as prizing profits over safety. Financial penalties via settlements or verdicts are one of the few ways to smash the cycle of negligence that repeatedly leads to guest casualties. Some even hope fear of major payouts might finally compel hotels to implement comprehensive fumigation reforms.
One major lawsuit underway involves Pennsylvania newlyweds Jordan and Stephen Johnson. In May 2022, the couple stayed at the Fairbridge Inn and Suites in Oregon after their wedding reception. But unbeknownst to them, the room below was being fumigated with deadly phosphine gas. Jordan was eight months pregnant. Both she and Stephen perished that night after being poisoned by the leaking fumigants.

The family has now filed a $100 million lawsuit against the hotel, its Utah-based parent company, and the pest control company involved. They allege reckless disregard for life and safety. The multi-million dollar complaint is intended both as punishment and prevention—discouraging future indifference while awarding significant damages recognizable to the hospitality industry.

Florida attorney John Phillips represents the families of the mother and son killed during a 2021 fumigation at a Days Inn, which he calls “the epicenter of one fumigation fraud after the next.” His clients hope a high-profile lawsuit forces Days Inn’s parent company Wyndham Hotels & Resorts to finally take responsibility and confront the ongoing risks created by their franchisees. “Wyndham’s name is on the hotel,” Phillips argues. “It needs to be on the lawsuit too.”

While past fumigation lawsuits have typically targeted individual hotels or local exterminators, there are increasing efforts to also hold large corporate hotel chains liable. Given their extensive resources and oversight capabilities, advocates believe brand mega-companies like Hilton, Marriott and Hyatt could eradicate lax fumigation safety if they made it a priority.

Beyond securing financial restitution, lawsuits aim to expose systemic failures and launch reforms. Following their own tragedy, Jordan Johnson’s family has established a foundation promoting hotel safety. They are also lobbying for stronger governmental pesticide regulations, including mandating certified supervisors at all fumigations. Notably, at the time of the Fairbridge Inn incident no supervisor was present.
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