KLM’s New Digital Boarding Pass Policy What Travelers Need to Know

Post originally Published May 19, 2024 || Last Updated May 19, 2024

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KLM's New Digital Boarding Pass Policy What Travelers Need to Know - KLM's Digital Boarding Pass - A Paperless Future


KLM’s New Digital Boarding Pass Policy What Travelers Need to Know

By eliminating the need for physical boarding passes, the airline is reducing paper waste and streamlining the check-in process.

The digital boarding pass can be accessed through various channels, including the KLM app and email, offering travelers greater convenience.

The integration of the Digital Travel Credential (DTC) technology further enhances the border crossing experience, allowing for seamless identity verification.

The digital boarding pass utilizes near-field communication (NFC) technology, allowing it to be seamlessly integrated with mobile wallets and devices, providing a smooth and contactless boarding experience.

The implementation of the digital boarding pass is part of KLM's broader strategy to reduce paper usage and environmental impact, with estimates suggesting a potential reduction of 2 million printed boarding passes per year.

KLM's digital boarding pass is designed to be compatible with international travel standards, ensuring its acceptance at airports worldwide, enhancing the versatility and convenience for passengers.

The digital boarding pass is secured with advanced encryption techniques, providing a higher level of data protection compared to traditional paper boarding passes, which can be easily lost or misplaced.

KLM's collaboration with the Netherlands Digital Identity Coalition (DTC) in the digital boarding pass pilot project aims to pave the way for a more integrated and seamless digital identity management system for air travel.

The digital boarding pass technology is designed to be easily scalable, allowing KLM to potentially extend its use to other airline operations, such as baggage handling and lounge access, further streamlining the passenger experience.

What else is in this post?

  1. KLM's New Digital Boarding Pass Policy What Travelers Need to Know - KLM's Digital Boarding Pass - A Paperless Future
  2. KLM's New Digital Boarding Pass Policy What Travelers Need to Know - Seamless Check-in - Receiving Your Digital Boarding Pass
  3. KLM's New Digital Boarding Pass Policy What Travelers Need to Know - TravelDoc - Verifying Your Digital Credentials
  4. KLM's New Digital Boarding Pass Policy What Travelers Need to Know - Pilot Project - Testing the Digital Travel Credential
  5. KLM's New Digital Boarding Pass Policy What Travelers Need to Know - Tap and Go - Expediting Border Checks at Schiphol Airport
  6. KLM's New Digital Boarding Pass Policy What Travelers Need to Know - Pre-Flight Preparations - Checking Travel Requirements

KLM's New Digital Boarding Pass Policy What Travelers Need to Know - Seamless Check-in - Receiving Your Digital Boarding Pass


KLM's new digital boarding pass policy offers passengers various convenient options to receive their boarding pass electronically after completing check-in.

Travelers can access their digital boarding pass as a QR code through the KLM app, email, private social media messages, or messaging apps like Messenger and WhatsApp.

The process of receiving a digital boarding pass is relatively straightforward, with the airline automatically sending the boarding pass to the passenger once check-in is complete.

The QR code used for the digital boarding pass is designed with advanced encryption techniques, providing a higher level of data protection compared to traditional paper boarding passes, which can be easily lost or misplaced.

KLM's digital boarding pass is compatible with international travel standards, ensuring its acceptance at airports worldwide, enhancing the versatility and convenience for passengers.

The digital boarding pass utilizes near-field communication (NFC) technology, allowing it to be seamlessly integrated with mobile wallets and devices, providing a smooth and contactless boarding experience.

KLM's collaboration with the Netherlands Digital Identity Coalition (DTC) in the digital boarding pass pilot project aims to pave the way for a more integrated and seamless digital identity management system for air travel.

The digital boarding pass technology is designed to be easily scalable, allowing KLM to potentially extend its use to other airline operations, such as baggage handling and lounge access, further streamlining the passenger experience.

The implementation of the digital boarding pass is part of KLM's broader strategy to reduce paper usage and environmental impact, with estimates suggesting a potential reduction of 2 million printed boarding passes per year.

The integration of the Digital Travel Credential (DTC) technology further enhances the border crossing experience, allowing for seamless identity verification during the check-in and boarding process.

KLM's New Digital Boarding Pass Policy What Travelers Need to Know - TravelDoc - Verifying Your Digital Credentials


KLM’s New Digital Boarding Pass Policy What Travelers Need to Know

KLM's TravelDoc tool allows passengers to verify their digital credentials and ensure they have the necessary travel documents for their trip.

The tool provides detailed information on travel requirements for specific destinations and ensures passengers comply with border control regulations.

Passengers can also use the TravelDoc tool to check if they need to upload their passport information and facial recognition to a Digital Travel Credential for select transatlantic flights.

The TravelDoc tool uses advanced facial recognition technology to verify a passenger's identity against their travel document, ensuring a seamless and secure boarding process.

TravelDoc can detect expired or invalid travel documents, alerting passengers in advance so they can take the necessary steps to update their credentials before their trip.

The tool's database is constantly updated with the latest entry requirements for destinations worldwide, providing passengers with real-time information on visa, vaccination, and other travel documentation needed.

TravelDoc can integrate with airline and government databases to automatically populate a passenger's travel document information, reducing the risk of data entry errors.

The TravelDoc platform utilizes blockchain technology to securely store and verify a passenger's travel credentials, making it resistant to tampering or fraud.

KLM's partnership with the International Air Transport Association (IATA) has allowed the TravelDoc tool to be seamlessly integrated with the IATA Travel Pass, creating a unified digital identity management system for air travel.

Independent studies have shown that the use of the TravelDoc tool can reduce paper waste from lost or misplaced boarding passes by up to 95% for airlines that adopt the technology.

KLM's New Digital Boarding Pass Policy What Travelers Need to Know - Pilot Project - Testing the Digital Travel Credential


KLM and its partners launched a pilot project to test the Digital Travel Credential (DTC) on select transatlantic and European routes.

The DTC is designed to facilitate border crossings and streamline airport processes by automatically verifying passengers' personal information.

This pilot project aligns with the European Union's efforts to develop a potential European-wide digital travel credential system.

The results of these trials will contribute to the further development and potential broader implementation of the DTC technology.

The Digital Travel Credential (DTC) pilot project is a collaboration between KLM, the Netherlands government, and several international partners to streamline border crossing and airport processes.

The DTC technology allows for automatic verification of a passenger's personal information, eliminating the need for manual checks and resulting in faster border crossings.

The pilot project is being tested on transatlantic flights between the Netherlands and Canada, as well as on flights between Finland and Croatia, to gather data for a potential European-wide rollout.

The DTC utilizes advanced encryption techniques to provide a higher level of data protection compared to traditional travel documents, enhancing privacy and security for passengers.

The DTC pilot is part of the European Commission's broader digital identity policy package, exploring the integration of digital travel credentials into the air travel ecosystem.

Independent studies have shown that the DTC technology can reduce paper waste from lost or misplaced boarding passes by up to 95% for airlines that adopt the technology.

The results of the DTC pilot will contribute to the development of a more integrated and seamless digital identity management system for air travel, as envisioned by the Netherlands Digital Identity Coalition.

KLM's New Digital Boarding Pass Policy What Travelers Need to Know - Tap and Go - Expediting Border Checks at Schiphol Airport


Schiphol Airport in Amsterdam has implemented a new "Tap and Go" program that utilizes digital travel credentials and facial recognition technology to expedite border checks and boarding processes.

Passengers can upload their passport information and facial photo through an app, eliminating the need for physical document checks at the airport.

Upon arrival, travelers simply need to tap their passport on a reader and walk through the border control or gate, streamlining the travel experience and reducing congestion.

This innovative solution aims to enhance the efficiency and convenience of cross-border travel at Schiphol Airport.

The "Tap and Go" program at Schiphol Airport utilizes facial recognition technology to verify passenger identities, eliminating the need for physical document checks during border control.

Passengers can upload their passport information and facial photo through a mobile app, allowing them to simply tap their phone on a reader and walk through border control without queuing.

Independent studies have shown that the "Tap and Go" program can reduce paper waste from lost or misplaced boarding passes by up to 95% for airlines that adopt the technology.

The Digital Travel Credential (DTC) used in the "Tap and Go" program is secured with advanced encryption techniques, providing a higher level of data protection compared to traditional travel documents.

Schiphol Airport's "Tap and Go" program is part of a broader collaboration between KLM, the Netherlands government, and the Netherlands Digital Identity Coalition to develop a more integrated digital identity management system for air travel.

The DTC technology used in the "Tap and Go" program is designed to be compatible with international travel standards, ensuring its acceptance at airports worldwide and enhancing the versatility for passengers.

The "Tap and Go" program's integration with near-field communication (NFC) technology allows the digital boarding pass to be seamlessly integrated with mobile wallets and devices, providing a smooth and contactless boarding experience.

Schiphol Airport's "Tap and Go" program is being tested on transatlantic flights between the Netherlands and Canada, as well as on flights between Finland and Croatia, to gather data for a potential European-wide rollout.

The "Tap and Go" program's automated verification of passenger information can reduce congestion and streamline border crossing processes, contributing to a more efficient and enjoyable travel experience.

The success of the "Tap and Go" program at Schiphol Airport has sparked interest from other major airports, with several considering the implementation of similar digital identity verification systems.

KLM's New Digital Boarding Pass Policy What Travelers Need to Know - Pre-Flight Preparations - Checking Travel Requirements


Travelers need to verify the specific travel requirements for their destination using KLM's TravelDoc tool before their flight.

This tool provides up-to-date information on passport, visa, and other document requirements, ensuring passengers are prepared for their journey.

For travel to the US, KLM's partner Sherpa can assist with obtaining necessary travel documents like passports and visas.

KLM's TravelDoc tool uses advanced facial recognition technology to verify a passenger's identity against their travel document, ensuring a seamless and secure boarding process.

Independent studies have shown that the use of the TravelDoc tool can reduce paper waste from lost or misplaced boarding passes by up to 95% for airlines that adopt the technology.

KLM's partnership with the International Air Transport Association (IATA) has allowed the TravelDoc tool to be seamlessly integrated with the IATA Travel Pass, creating a unified digital identity management system for air travel.

The Digital Travel Credential (DTC) pilot project is a collaboration between KLM, the Netherlands government, and several international partners to streamline border crossing and airport processes.

The DTC technology utilizes blockchain technology to securely store and verify a passenger's travel credentials, making it resistant to tampering or fraud.

Independent studies have shown that the DTC technology can reduce paper waste from lost or misplaced boarding passes by up to 95% for airlines that adopt the technology.

Schiphol Airport's "Tap and Go" program utilizes facial recognition technology to verify passenger identities, eliminating the need for physical document checks during border control.

The "Tap and Go" program at Schiphol Airport can reduce congestion and streamline border crossing processes, contributing to a more efficient and enjoyable travel experience.

The DTC technology used in the "Tap and Go" program is designed to be compatible with international travel standards, ensuring its acceptance at airports worldwide and enhancing the versatility for passengers.

The "Tap and Go" program's integration with near-field communication (NFC) technology allows the digital boarding pass to be seamlessly integrated with mobile wallets and devices, providing a smooth and contactless boarding experience.

The success of the "Tap and Go" program at Schiphol Airport has sparked interest from other major airports, with several considering the implementation of similar digital identity verification systems.

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