Navigating Air France’s Website Woes A Frustrating Odyssey

Post originally Published May 1, 2024 || Last Updated May 1, 2024

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Navigating Air France's website has become a frustrating experience for many users, as the platform continues to be plagued by persistent loading issues and crashes.

Despite reports of these technical difficulties persisting for over two years, the airline has faced criticism for the lack of progress in addressing these ongoing problems.

Users have encountered various challenges, including difficulties in searching for flights, discrepancies between online and phone-quoted prices, and issues with the award calendar.

While some suggest workarounds like clearing cache or using the mobile app, others have reported encountering ongoing problems despite these measures.

Air France's website has been plagued with glitches for over two years, with users consistently reporting problems despite attempts to clear cache and cookies or switch to the mobile app.

Analysis by isitdownrightnow.com has confirmed that the Air France website is experiencing technical issues, including problems with login functionality when using Safari.

Frustrated users on Reddit and FlyerTalk forums have complained about the website's inability to perform searches or even return to the homepage, highlighting the persistence of these website woes.

The issues with the Air France award calendar, where some flights do not appear even when availability is abundant, have further exacerbated the airline's technical challenges.

Despite the repeated issues, Air France has faced criticism for the lack of progress in addressing these website problems, leaving many travelers frustrated with the ongoing user experience.

What else is in this post?

  1. Navigating Air France's Website Woes A Frustrating Odyssey - Air France's Website Glitches - Persistent Loading Issues and Crashes
  2. Navigating Air France's Website Woes A Frustrating Odyssey - Missing Award Availability - SkyTeam Partners Vanishing from Calendars
  3. Navigating Air France's Website Woes A Frustrating Odyssey - Flawed Search Engine - Encountering Empty Results Despite Confirmed Flights
  4. Navigating Air France's Website Woes A Frustrating Odyssey - App Instability - Crashes and Slow Performance Hamper Mobile Experience
  5. Navigating Air France's Website Woes A Frustrating Odyssey - Technical Troubles - Server Outages Exacerbating Website Woes
  6. Navigating Air France's Website Woes A Frustrating Odyssey - User Dissatisfaction - Low Ratings and Critiques Highlight Customer Frustration


As if the persistent website issues with Air France weren't enough, the airline's award calendar is now facing another challenge.

The Air France award calendar, which used to display availability on most SkyTeam airlines, can no longer accurately show flights on many major SkyTeam partners, including Delta.

This lack of a complete SkyTeam award calendar is a loss for frequent flyers and credit card users, frustrating many who find it nearly impossible to search for SkyTeam award availability.

The Air France award calendar, which used to reliably display availability on most SkyTeam airlines, can no longer accurately show flights on many major SkyTeam partners, including Delta.

This loss of a comprehensive SkyTeam award calendar is a significant blow for frequent flyers and credit card users who relied on this tool to maximize their points and miles redemptions.

Searching for SkyTeam award availability has become nearly impossible for some users, with the website immediately returning a message that no flights are available, even when seats are actually open.

Previously, the Air France website would show an entire month of available flights, but now this expansive award calendar view has vanished.

Interestingly, the Air France Flying Blue award calendar has been restored, making it one of the better points and miles redemption tools available.

Users have found that the best way to search for Air France and KLM award space is directly on the Air France website, where a hidden award calendar can be accessed by leaving travel dates blank.

While Flying Blue offers a reliable tool for finding SkyTeam award seats, including Delta-operated flights, using Delta.com may not provide comprehensive or accurate availability information for partner airlines.


Navigating Air France’s Website Woes A Frustrating Odyssey

This ongoing issue has been frustrating for many, with some individuals noting that they were able to book flights through other platforms like Google Flights, but the search functionality on the Air France site failed to return any results.

The persistent problems with the Air France website, including technical challenges and missing award availability, have further exacerbated the user experience, leaving travelers searching for alternatives to navigate the airline's online booking system.

Surprisingly, the Air France website's search engine continues to encounter issues, even after confirmed flights are available, leaving users frustrated with empty results.

Despite the airline's efforts to "fix" the award search function in 2022, many users still report experiencing problems when trying to find SkyTeam partner flights on the Air France website.

Interestingly, while the Air France award calendar has become less reliable for displaying SkyTeam partner availability, the Flying Blue award calendar has been restored, providing a more comprehensive tool for points and miles redemptions.

Curious users have discovered that the best way to search for Air France and KLM award space is by leaving the travel dates blank on the Air France website, accessing a hidden award calendar that may offer more accurate results.

Remarkably, some travelers have found that using alternative flight search engines, such as Skiplagged and Kiwi, can be more effective in finding cheap flights compared to the Air France website's search function.

Curiously, while the Air France website has faced ongoing technical challenges, other flight search engines and websites, such as Google Flights, continue to offer comprehensive search capabilities and potentially better price comparisons for users.


Mobile app instability, characterized by frequent crashes and sluggish performance, can significantly undermine the user experience and erode customer trust.

To address these issues, app developers must prioritize performance optimization, focusing on factors like code optimization, caching, device compatibility, and thorough testing to ensure a reliable and responsive mobile app.

Studies show that 80% of users will delete an app after experiencing just 2-3 crashes, leading to significant revenue loss for app developers.

Slow app launch times, defined as taking longer than 2 seconds, can result in a 20% drop in user engagement according to industry research.

Inconsistent network performance can cause up to a 60% increase in app crashes, highlighting the importance of robust connectivity handling in mobile apps.

Poorly optimized memory usage can lead to app freezes and hangs, causing frustration and a 30% reduction in user ratings on average.

Thermal throttling, where devices limit performance to prevent overheating, can contribute to app sluggishness and is a common challenge for mobile developers to address.

Fragmentation across Android devices results in 10-20% more crashes compared to iOS, emphasizing the need for comprehensive testing on a wide range of hardware.

Integrating Application Performance Monitoring (APM) tools can help identify the root causes of app instability, leading to a 40% decrease in the time spent resolving issues.

Adopting a proactive approach to app stability, such as implementing automatic crash reporting and real-time performance analytics, can improve user retention by up to 25%.

Machine learning-based app performance optimization techniques can reduce app launch times by as much as 15%, resulting in a notable boost in user satisfaction.


Navigating Air France’s Website Woes A Frustrating Odyssey

Air France's website has been plagued by technical issues, including frequent server outages and connection failures, leading to a frustrating user experience.

Common causes of the website's downtime appear to be server overload, ongoing maintenance, and potential network problems, which have left many travelers struggling to navigate the airline's booking platform.

Tools like Downdetector and IsItDownRightNow can help users determine if the Air France website is experiencing an outage, allowing them to explore alternative options for their travel planning.

Server overload and network connection failures are the most common culprits behind the frequent website outages experienced by Air France, causing frustration for users.

Tools like Downdetector and IsItDownRightNow can help determine the status of the Air France website and identify potential server issues, allowing users to troubleshoot the problems.

Experts suggest that low-quality hosting, security threats, plugin/theme conflicts, and excessive traffic can all contribute to the website downtime issues faced by Air France.

Surprisingly, the Air France award calendar has lost the ability to accurately display availability on many major SkyTeam partner airlines, including Delta, leaving frequent flyers and credit card users frustrated.

While the Air France Flying Blue award calendar has been restored, providing a reliable tool for finding SkyTeam award seats, the main Air France website's search functionality continues to struggle, often returning empty results despite confirmed flight availability.

Curiously, users have discovered that leaving the travel dates blank on the Air France website can access a hidden award calendar that may offer more accurate results for Air France and KLM award space.

Interestingly, some travelers have found that using alternative flight search engines, such as Skiplagged and Kiwi, can be more effective in finding cheap flights compared to the Air France website's search function.

Remarkably, the Air France mobile app has also been plagued by instability issues, including frequent crashes and sluggish performance, which can significantly undermine the user experience and erode customer trust.

Studies show that app developers must prioritize performance optimization, focusing on factors like code optimization, caching, device compatibility, and thorough testing to ensure a reliable and responsive mobile app experience.

Integrating Application Performance Monitoring (APM) tools can help identify the root causes of app instability, leading to a 40% decrease in the time spent resolving issues, and adopting a proactive approach to app stability can improve user retention by up to 25%.


The Air France website has been plagued by persistent user dissatisfaction, as evidenced by low ratings and scathing customer critiques.

Many travelers have reported difficulties navigating the site, leading to a frustrating experience, with issues ranging from booking problems to unclear information on fees and policies.

To address this growing customer discontent, Air France would need to actively solicit feedback, enhance communication with users, and implement appropriate solutions, such as improving website functionality, streamlining processes, and providing better customer support.

Failing to do so risks further erosion of customer trust and loyalty.

Research shows that 80% of users will delete an app after experiencing just 2-3 crashes, leading to significant revenue loss for app developers.

Slow app launch times, defined as taking longer than 2 seconds, can result in a 20% drop in user engagement according to industry research.

Inconsistent network performance can cause up to a 60% increase in app crashes, highlighting the importance of robust connectivity handling in mobile apps.

Poorly optimized memory usage can lead to app freezes and hangs, causing frustration and a 30% reduction in user ratings on average.

Fragmentation across Android devices results in 10-20% more crashes compared to iOS, emphasizing the need for comprehensive testing on a wide range of hardware.

Integrating Application Performance Monitoring (APM) tools can help identify the root causes of app instability, leading to a 40% decrease in the time spent resolving issues.

Adopting a proactive approach to app stability, such as implementing automatic crash reporting and real-time performance analytics, can improve user retention by up to 25%.

Machine learning-based app performance optimization techniques can reduce app launch times by as much as 15%, resulting in a notable boost in user satisfaction.

Tools like Downdetector and IsItDownRightNow can help users determine if the Air France website is experiencing an outage, allowing them to explore alternative options for their travel planning.

Surprisingly, the Air France award calendar has lost the ability to accurately display availability on many major SkyTeam partner airlines, including Delta, leaving frequent flyers and credit card users frustrated.

Curiously, users have discovered that leaving the travel dates blank on the Air France website can access a hidden award calendar that may offer more accurate results for Air France and KLM award space.

See how everyone can now afford to fly Business Class and book 5 Star Hotels with Mighty Travels Premium! Get started for free.