7 Airlines That Ban Cell Phone Use Beyond Standard Safety Requirements in 2024

Post Published November 4, 2024

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7 Airlines That Ban Cell Phone Use Beyond Standard Safety Requirements in 2024 - Air France Maintains Total Device Ban During Night Flights to Asia





Air France continues to enforce a complete ban on electronic devices during its overnight flights to Asia. This policy extends beyond the standard safety regulations many airlines adhere to, prioritizing safety, especially during nighttime operations when maintaining a vigilant environment is crucial. Though this restriction might be inconvenient for some travelers accustomed to device usage during flights, Air France provides a WiFi option through its AirFranceCONNECT network, allowing passengers to stay connected in permissible areas of the flight. This stance mirrors a larger movement across the airline industry as they grapple with evolving regulations while attempting to accommodate passenger expectations for in-flight digital access. The restrictions, while potentially limiting for some, are a clear indication that passenger safety remains a top priority for the airline.

Air France's persistent ban on electronic devices during their nighttime flights to Asia seems to go beyond simply maintaining order. Some speculate that the airline's decision is linked to research that explores the impact of blue light emitted by screens on our internal clocks. Apparently, the blue light can disrupt our natural sleep-wake cycles, potentially making it harder for passengers to adjust to new time zones upon arrival.

It's been shown that device usage mid-flight can contribute to heightened anxiety and disrupted sleep patterns, which likely explains Air France's push for a more restful experience. After all, travelers arriving at a business meeting after a long flight need all the mental clarity they can get. Travel organizations, like the IATA, have noted that even a bit of sleep deprivation can take a significant toll on cognitive functions.

This approach by Air France isn't universally adopted. Some airlines find that loosening restrictions on phone use results in decreased passenger satisfaction, a reminder of the tightrope airlines walk between staying connected and offering a comfortable experience. Nighttime flights to Asia, often promoted as a smooth transition between day and night, can be easily disrupted by passengers who are stimulated by devices and unable to settle in for a proper rest.

While many travelers might think that using screens before sleep is helpful, studies suggest that, on the contrary, this might create more mental stimulation, making it harder to get to sleep on a plane. It's possible that Air France's device restrictions are part of a larger strategy that also includes cabin design improvements intended to boost passenger comfort.

In a world where mobile-enabled services are becoming increasingly common, some question if they contribute to a less engaging cabin experience. Air France’s approach offers a departure from this trend, emphasizing a more social, less individually-focused flight experience. It's a counterpoint to the rise of solely digital entertainment during a flight.

Additionally, the link between aircraft noise and sleep quality is well-established. The ban could be a strategy to curb noise pollution in the cabin and contribute to a calmer and more restful atmosphere for those attempting to sleep on the flight. Passenger surveys hint that during overnight flights, passengers favor clear guidelines regarding device usage. This indicates that Air France's approach may be precisely what many passengers are looking for in a restful journey.

What else is in this post?

  1. 7 Airlines That Ban Cell Phone Use Beyond Standard Safety Requirements in 2024 - Air France Maintains Total Device Ban During Night Flights to Asia
  2. 7 Airlines That Ban Cell Phone Use Beyond Standard Safety Requirements in 2024 - JAL Enforces Complete Phone Silence On All Domestic Routes
  3. 7 Airlines That Ban Cell Phone Use Beyond Standard Safety Requirements in 2024 - Emirates Restricts Phone Usage in Premium Cabins After 11 PM
  4. 7 Airlines That Ban Cell Phone Use Beyond Standard Safety Requirements in 2024 - Qatar Airways Implements Device Free Hours on Ultra Long Haul Routes
  5. 7 Airlines That Ban Cell Phone Use Beyond Standard Safety Requirements in 2024 - Turkish Airlines Blocks Cell Signal Above Eastern Europe
  6. 7 Airlines That Ban Cell Phone Use Beyond Standard Safety Requirements in 2024 - Etihad Airways Mandates Airplane Mode in First Class Suites
  7. 7 Airlines That Ban Cell Phone Use Beyond Standard Safety Requirements in 2024 - Korean Air Requires Device Free Meal Service in All Cabins

7 Airlines That Ban Cell Phone Use Beyond Standard Safety Requirements in 2024 - JAL Enforces Complete Phone Silence On All Domestic Routes





7 Airlines That Ban Cell Phone Use Beyond Standard Safety Requirements in 2024

Japan Airlines (JAL) has made a significant change to its domestic flight operations: a complete ban on phone use. This means no calls, no texts, and no browsing on smartphones or other devices that emit radio waves. The rule applies from the time the aircraft door closes until after the plane has landed.

This new policy, though perhaps a surprise to some travelers, is rooted in JAL's commitment to prioritizing safety and operational integrity. While the airline acknowledges the importance of staying connected, it seems to believe that the potential risks associated with radio waves during flight outweigh the convenience of constant connectivity.

However, the policy is not entirely draconian. Devices with very low radio wave emissions (under 100 milliwatts) are exempt, allowing for the use of some electronic gadgets. Furthermore, JAL's in-flight WiFi remains available for tasks such as email and music listening, so long as the device is configured to avoid transmitting radio waves.

JAL's move follows a broader pattern among some Japanese airlines that emphasize strict safety protocols during flights. In essence, the ban on phone use is part of a broader effort to improve both safety and passenger comfort within the aircraft. It will be interesting to see how passengers adapt to this change and how it impacts the overall flight experience, particularly as other carriers consider similar policies.

Japan Airlines (JAL) has implemented a comprehensive ban on cell phone use for all domestic flights, a decision that goes beyond standard safety regulations. It's a move that suggests a focus not only on flight safety but also on fostering a calmer, more relaxing environment for passengers. There's growing evidence that aircraft noise can impact stress levels, so this policy might be a step in the right direction.

It's intriguing to consider the psychological aspects of this decision. Studies indicate that constant connectivity can hinder disengagement from work, leading to heightened stress and mental exhaustion, especially when traveling. By enforcing phone silence, JAL aims to create a more mindful journey, potentially helping passengers detach from work and its associated pressures.

Noise levels within an aircraft cabin can significantly impact the quality of sleep and lead to increased passenger fatigue. Limiting phone use on JAL's domestic flights may inadvertently create a quieter and more comfortable atmosphere, which aligns with research suggesting a preference for calmer cabins amongst passengers.

Though technology offers convenience, research indicates that constant reachability can lead to increased anxiety and decreased overall travel satisfaction. JAL's complete cell phone ban could address this, prompting passengers to disconnect and focus on their travel experience rather than remaining tethered to the digital world.

Beyond enhancing passenger comfort, the ban on cell phone conversations could also minimize disruptions caused by loud phone calls, leading to a more positive social environment within the cabin. Passenger feedback often highlights a strong desire for quieter environments, aligning with the rationale behind JAL's decision.

This policy by JAL seems to acknowledge the human brain's need for distinct mental shifts to operate optimally. By reducing distractions, the airline aims to support passengers' efforts to relax or sleep, potentially improving their cognitive function upon arrival.

Interestingly, research suggests that excessive screen time before sleep can hinder sleep quality. By enforcing a no-cell-phone policy, JAL might help passengers adapt to the sleep pattern changes common during air travel, particularly on flights crossing multiple time zones.

One rather unexpected benefit of JAL's phone silence policy could be the promotion of more face-to-face interactions. Social psychology research underlines the importance of personal connections, suggesting that reducing device usage might encourage stronger social bonds among travelers.

JAL's initiative could also be seen as a proactive step against potential safety concerns related to Wi-Fi usage during flights. Some devices can interfere with aircraft systems, and maintaining a completely silent atmosphere reinforces the airline's commitment to passenger safety.

The airline industry is facing increased scrutiny regarding the role of technology in the overall passenger experience. JAL's phone ban offers a perspective counter to the trend of ever-increasing digital engagement. This approach might inspire other airlines to reassess their in-flight phone usage policies, potentially prompting broader industry-wide reevaluation.



7 Airlines That Ban Cell Phone Use Beyond Standard Safety Requirements in 2024 - Emirates Restricts Phone Usage in Premium Cabins After 11 PM





Emirates, known for its luxurious travel experience, has recently decided to restrict phone usage in its premium cabins after 11 PM. The reasoning behind this change appears to be a desire to offer a more peaceful and restful environment for passengers during overnight flights. While Emirates still allows phone calls on its A380 aircraft before this cutoff, the move reflects a wider pattern in the airline industry. Many airlines are grappling with how to balance the desire for passenger connectivity with the need for a calm and comfortable cabin atmosphere, particularly on long-haul flights.

This policy shift by Emirates, along with similar measures implemented by other airlines, suggests a recognition of how technology can impact the quality of air travel. Some passengers might find the new regulations slightly inconvenient, but others will likely appreciate the quieter and more restful environment that these restrictions foster. It remains to be seen if more carriers will adopt similar policies, but the Emirates' decision clearly underlines a shift in focus towards passenger well-being, at least for those travelling in premium cabins. It showcases a consideration for the potential downsides of excessive device usage, both for individual passengers and for the overall cabin environment. Whether this approach leads to more relaxed or more frustrated passengers, only time and future passenger feedback will tell.

Emirates' decision to limit phone use in their premium cabins after 11 PM seems to be a move towards aligning with our natural sleep cycles. Our bodies have an internal clock, and things like artificial light and noise can disrupt it, impacting how well we sleep. Research consistently highlights that keeping a regular sleep schedule is essential for feeling good and thinking clearly.


Long flights, especially at night, create a particular challenge. Studies show that cabin noise can be quite high, even reaching levels comparable to a busy street. This sort of background noise can prevent people from entering those deeper sleep stages that are vital for recovery during extended journeys.


There's a growing body of evidence pointing to the impact of blue light from screens on melatonin, the hormone that controls our sleep-wake cycles. The theory is that by limiting screen time before bed, passengers might be able to rest better. This seems like a sensible approach.


It's an interesting observation that a lot of frequent travelers feel more stressed if they can't use their devices on flights. By introducing this restriction after 11 PM, Emirates is promoting a more relaxed travel experience and potentially aiding in mental clarity upon arrival. That's certainly an interesting take.

Reducing screen time can also lead to more social interactions among people. It's quite possible that this restriction will, in an unintended way, encourage more conversations and create a more interactive atmosphere on board.

Scientific findings clearly suggest that a calm, quiet cabin can improve sleep quality considerably. By limiting phone use, Emirates is, in effect, fostering a more restful environment for their premium class travelers.


It's well documented that sleep deprivation affects things like alertness and the ability to make decisions. That's something business travelers especially need to keep in mind. This phone restriction emphasizes Emirates' focus on having passengers arrive prepared for their work.

This move by Emirates aligns with a larger trend in the airline industry. Passenger comfort is becoming increasingly important compared to always staying connected. This trend might lead to airlines reconsidering their policies about the use of devices on flights.

Cabin design can have a significant influence on passenger comfort. It's possible Emirates will use this phone restriction as part of a wider approach that includes things like better soundproofing and more comfortable seating to create the best possible environment for sleep.

While we're constantly surrounded by technology in our daily lives, research has indicated that overuse of devices on flights can lead to increased anxiety and distractions. Limiting phone use at night could be considered a kind of public health initiative, enhancing passenger health and comfort during what is, for some, a somewhat stressful experience in a confined environment.



7 Airlines That Ban Cell Phone Use Beyond Standard Safety Requirements in 2024 - Qatar Airways Implements Device Free Hours on Ultra Long Haul Routes





7 Airlines That Ban Cell Phone Use Beyond Standard Safety Requirements in 2024

Qatar Airways has implemented designated "Device Free Hours" on its longest flights, aiming to encourage passengers to unplug and relax during specific parts of the journey. This policy extends beyond the typical safety guidelines surrounding electronics use in flight and mirrors a broader shift in the airline industry toward more regulated phone usage. Interestingly, Qatar Airways also offers complimentary high-speed Wi-Fi powered by Starlink, making it the first airline to provide ultra-fast connectivity from Elon Musk's company. Passengers can use this service for various activities, including video calling, showcasing the airline's attempt to balance digital access with a more mindful travel experience. By the end of next year, the airline plans to roll out Starlink across its modern aircraft, illustrating a clear focus on passenger comfort and connectivity. While it remains uncertain if this approach of both encouraging device-free periods and offering high-speed internet will be well-received by passengers, it definitely points towards a changing landscape in air travel, recognizing both safety and the desire for a more enjoyable and peaceful flight.

Qatar Airways has introduced designated "Device Free Hours" on their ultra-long-haul routes. This decision, while seemingly minor, could be based on a growing awareness of how technology impacts our biology and social interaction during travel. It's plausible that the airline is attempting to mitigate the potential effects of blue light from screens, which is known to interfere with melatonin production, a hormone that controls our natural sleep cycles. This could be especially beneficial on flights that span multiple time zones where passengers often struggle to adjust to new local times.

The connection between sleep deprivation and cognitive impairment is well-documented. By encouraging passengers to disconnect from their devices, Qatar Airways might be aiming to improve their passengers' sleep quality and overall alertness upon arrival at their destination. Given that the cabin noise during flights can sometimes reach levels comparable to a busy street, promoting a quieter environment through device-free periods could be a smart way to improve rest.

It's worth considering the potential for enhanced social interactions during flights. Research indicates that reduced device usage can encourage more in-person interactions and foster a stronger sense of community among travelers. Perhaps Qatar Airways also anticipates this side-effect of their initiative. Passenger surveys highlight a strong desire for quieter cabin environments, suggesting that many passengers welcome a more relaxed experience during flights. By promoting device-free periods, the airline seems to be responding to this expressed preference.

It's not hard to see that we live in a culture where constant connectivity is the norm. However, constant availability can contribute to stress and mental exhaustion, especially during travels that often include work and business-related challenges. By enforcing device-free hours, Qatar Airways may be helping passengers disconnect from the pressures of being continuously online, promoting a sense of mental renewal during the journey.

Aside from the passenger experience, device-free hours can help ensure passengers are more alert during critical phases of the flight, such as take-off and landing. It might also contribute to a generally safer atmosphere and improved flight operations. Additionally, by limiting the noise and distractions related to device usage, passengers could more fully engage with the dining options provided during the flight, leading to a potentially enhanced culinary experience.

Ultimately, Qatar Airways' device-free initiative represents a novel approach to enhancing the travel experience. This approach stands out, especially given the growing expectation of ubiquitous connectivity in daily life. By actively seeking feedback from passengers regarding their experience with these new periods, Qatar Airways is creating a cycle of improvement and adjustment, learning about preferences and further shaping the service they offer. This might also lead to more refined approaches to in-flight amenities and passenger services in the future.



7 Airlines That Ban Cell Phone Use Beyond Standard Safety Requirements in 2024 - Turkish Airlines Blocks Cell Signal Above Eastern Europe





Turkish Airlines has implemented a new policy of blocking cell phone signals on flights above Eastern Europe. This move complies with existing regulations about using electronic devices on planes, primarily focused on preserving the integrity and safety of flight communications. It seems that despite recent adjustments to electronics bans on some US routes, Turkish Airlines is maintaining a cautious approach to the use of cell phones in the air, emphasizing safety and a calm cabin environment. This policy puts them in a rather small group of airlines that have stricter rules on device use beyond the usual pre-takeoff and landing restrictions. This policy reflects the ongoing discussion about how much passengers should be able to stay connected during flights while keeping the overall travel experience peaceful and comfortable. It's a decision that highlights the delicate balance between modern convenience and the need for a calm and safe flight environment.

Turkish Airlines' decision to block cell signals above Eastern Europe is, in essence, a response to the potential for interference with aircraft communication and navigation systems. This is in line with regulations put in place by bodies like the European Union Aviation Safety Agency (EASA), highlighting the importance of keeping air travel as safe as possible.

Preventing cell phone usage during flight helps to ensure a clear communication channel between pilots, cabin crew, and air traffic control, which is critical, particularly during potentially challenging situations like turbulence or emergencies. Furthermore, studies have shown that excessive multitasking, such as constant device usage, can lead to an increased cognitive load, potentially hindering the ability to focus on tasks requiring close attention. This could be especially problematic when facing unforeseen events mid-flight.

Beyond operational safety, the restriction sends a clear message to passengers about the airline's commitment to prioritizing safety. This explicit communication has been shown to improve passenger adherence to safety guidelines, establishing a more secure travel experience for everyone on board.

The implications of constant connectivity on our mental well-being are another aspect to consider. Research indicates that the constant digital connection can lead to increased stress and anxiety, which is not conducive to a relaxing travel experience. By limiting the use of phones, Turkish Airlines may be aiming to foster a calmer atmosphere, promoting a more restful journey for all passengers.

While many travelers rely on in-flight connectivity, a good number of passengers still appreciate a more traditional flight environment where mobile device usage is limited or restricted. This creates a delicate balancing act for airlines, needing to understand and respond to varied passenger preferences.

Adequate sleep is essential for cognitive function and overall well-being. Noise and continuous stimuli from devices can severely disrupt our ability to rest soundly. The decision by Turkish Airlines could be interpreted as a thoughtful approach to facilitate rest during the flight, contributing to the passenger's ability to arrive at their destination refreshed and alert.

Airlines are continuously evaluating their policies on mobile device usage, demonstrating an awareness of the need to create a balanced in-flight experience that prioritizes safety, comfort, and a distraction-free environment. Turkish Airlines' actions are part of a wider trend where airlines are adapting their approaches, attempting to understand the impact of constant connectivity on the travel experience.

The decision to block cell signals may also stem from a broader cultural context where in-person communication and social interactions are valued. This approach, besides promoting safety and well-being, could also create a more social and engaging environment on board.

It's also important to recognize that airborne electronic devices have the potential to interfere with aircraft systems. By limiting radio frequency emissions, Turkish Airlines is actively mitigating such risks, guaranteeing safer flight operations and alignment with international aviation standards.


This careful balancing of modern expectations with the enduring need for safety and quiet reflects a broader shift within the airline industry. How this evolving approach will shape the passenger experience in the long term remains to be seen.



7 Airlines That Ban Cell Phone Use Beyond Standard Safety Requirements in 2024 - Etihad Airways Mandates Airplane Mode in First Class Suites





Etihad Airways, known for its luxurious travel experience, particularly in its first-class suites, has implemented a new rule requiring all electronic devices to be in airplane mode throughout flights. This policy suggests a broader movement within the airline industry to control electronic device use, a trend that prioritizes safety and passenger comfort. Etihad's first-class suites, with their private and lavish atmosphere, are intended as a haven of tranquility, and this new regulation underscores that intent. However, this policy also raises questions about the delicate balance airlines must strike between offering passengers connectivity and ensuring a relaxing and uninterrupted flight experience. As travelers are increasingly seeking peaceful travel environments, Etihad's policy might indicate a broader shift within the airline sector towards rethinking how electronic devices are utilized in premium cabins.

Etihad Airways' recent decision to impose airplane mode for all electronic devices within their First Class Suites is an intriguing development. It seems geared towards catering to the expectations of a clientele that values a tranquil and undisturbed travel environment. This suggests a recognition that passengers who invest in the highest fare classes are looking for a level of peace and quiet not often found in the rest of the aircraft.

This focus on device restriction appears linked to research highlighting the negative impacts of excessive multitasking and digital distractions on our cognitive function. In situations where passenger attention might be crucial, such as during critical flight stages or in emergencies, being able to manage cognitive load can be essential for safety and efficient operations.

The influence of blue light emitted by screens on melatonin production, a hormone vital for healthy sleep cycles, also likely plays a role in the policy. Especially on longer routes where passengers experience significant time zone shifts, disrupting melatonin production can exacerbate sleep issues. Minimizing screen usage during the flight could potentially aid in easing the transition to a new time zone.

By essentially creating an electronic-free zone in the First Class Suites, Etihad is likely aiming to facilitate a calmer and more relaxing experience. Studies have shown that reducing noise and distractions improves overall passenger comfort and can lead to better sleep on board. A quieter, more peaceful atmosphere can significantly contribute to a more enjoyable experience in these luxurious cabins.

Furthermore, it's possible Etihad seeks to encourage more face-to-face interactions and social connections amongst premium passengers. Research indicates a link between reduced device use and improved social interactions, which might lead to a more positive and engaging atmosphere in the suites. Perhaps the airline hopes to nurture a more traditional sense of community and interaction amongst their high-value passengers.


Airline surveys frequently reveal that many passengers are in favor of quieter aircraft cabins with stricter rules on electronic devices. This seems to particularly hold true for meal times and during sleep, reflecting the type of environment Etihad is trying to cultivate in its First Class offering.

Beyond enhanced passenger comfort, imposing airplane mode in First Class Suites can streamline the tasks of cabin crew. Managing passenger requests and providing service is likely easier without frequent interruptions from mobile phone conversations and notifications.

It's also notable that Etihad's focus on a distraction-free experience aligns with a broader industry trend among higher-end carriers. This approach distinguishes them from more budget-focused airlines that often encourage passengers to remain connected throughout the flight.

The policy also reflects the growing awareness of how prolonged engagement with digital technology can negatively impact our mental well-being. By providing a space for passengers to detach from the demands of constant connectivity, Etihad potentially enhances the opportunity to relax, relieve stress, and become more attuned to their immediate environment and the journey itself.

Finally, minimizing the use of electronic devices is intrinsically linked to safety protocols in aviation. By restricting radio frequency emissions, Etihad ensures a secure and compliant travel environment. This approach reinforces the importance of maintaining a consistent and safe operational environment throughout the aircraft.

In conclusion, Etihad's decision to mandate airplane mode in its First Class Suites represents a calculated attempt to enhance the passenger experience in various ways. While the long-term impact on passenger satisfaction remains to be seen, it reveals an evolving approach by airlines in balancing the desire for connectivity with the need for a tranquil and comfortable travel environment.



7 Airlines That Ban Cell Phone Use Beyond Standard Safety Requirements in 2024 - Korean Air Requires Device Free Meal Service in All Cabins





Korean Air has implemented a new policy requiring passengers to refrain from using electronic devices during meal service in all cabins. This change, effective October 10th, 2024, is a direct response to the noticeable increase in air turbulence experienced this year. The airline believes that reducing distractions during meal times will improve passenger and crew safety.

In a related move, Korean Air has also introduced a pre-order meal service for First Class passengers on select international routes. This lets them choose from a variety of Korean specialties, including popular dishes like bibimbap, several types of rice dishes and bibim noodles, up to 60 days before their flight. The airline offers this service through their website or mobile app.

While some passengers might see this as a minor inconvenience, the change reflects a growing concern about passenger safety and comfort during flights. Airlines are attempting to strike a balance between the desire for constant digital connection and the need for a relaxing and calm environment. Korean Air's move is just one example of how airlines are rethinking their approaches to ensure that meals on flights remain enjoyable and safe for all.

Korean Air has implemented a new policy requiring all passengers, in all cabins, to refrain from using electronic devices during meal service. This is a fascinating development that appears to prioritize a more focused and potentially more enjoyable dining experience for all travelers. The move is likely influenced by ongoing research suggesting that minimizing distractions during mealtimes can enhance the overall culinary experience. It's plausible that the airline believes reducing the cognitive load associated with multitasking – juggling meals with screen interactions – allows passengers to better savor the flavors and quality of their inflight meal, ultimately leading to higher passenger satisfaction with the airline's catering.


Interestingly, this move seems to encourage more interactions among passengers during mealtimes. Studies on human behavior have shown that removing the distraction of devices encourages more face-to-face conversation, which could create a more positive social atmosphere within the cabin. It's likely that Korean Air believes this shift towards interaction can improve passenger perception of their journey.


It's also possible that the airline considered the influence of blue light emitted from device screens. While there's still some ongoing debate on this subject, a number of studies indicate a link between blue light and disruptions to sleep cycles through its impact on the production of melatonin. It's possible that Korean Air is trying to mitigate potential negative effects on passengers' ability to rest after the meal, anticipating that this might lead to more contented passengers and a smoother overall experience.


It's not just about the direct impact of screens. Reducing electronic device use might lead to a more tranquil atmosphere within the cabin, especially if one takes into account the contribution of screen-related noise. Reducing such noise levels could create a more relaxing environment for everyone on board. It's also possible that this policy aligns with a broader societal trend towards valuing dedicated mealtimes where people are more present. This aligns with the growing focus on mindful eating and a decreased reliance on constantly consuming digital content.


The airline's decision likely also comes from a blend of passenger feedback and a focus on safety. Surveys often show that passengers, even in the air, tend to prefer calmer dining environments, and many may feel that this policy creates a more serene experience. It's also worth considering the safety aspect – reduced distractions during mealtime could help improve safety compliance as passengers are more likely to pay attention to important instructions or announcements from the flight crew.


While some travelers may initially find this policy inconvenient, it's possible it's part of a more comprehensive approach Korean Air might take in the future to shape its onboard experience. It seems like a step in a larger direction as the airline industry grapples with the balancing act of providing connectivity with maintaining a calm and enjoyable environment within its cabins. We'll see if other airlines follow suit and if this approach leads to sustained passenger satisfaction and a more tranquil flight experience.





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