Marriott Bonvoy-Uber Partnership Devaluation Point Earnings Drop Up to 75% from October 2024

Post Published December 4, 2024

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Marriott Bonvoy-Uber Partnership Devaluation Point Earnings Drop Up to 75% from October 2024 - Current Point Earnings Drop from 6 Points to 5 Points per Dollar at Marriott Hotels





Marriott Bonvoy members are facing a reduction in the points they earn when using the Uber partnership. Starting in mid-October, you'll only earn 5 points per dollar spent on Uber Eats orders delivered to Marriott hotels, down from the current 6 points. This isn't the only change – Uber ride earnings are also being cut, with certain ride types now netting only 3 points per dollar. This devaluation, in some cases, could mean a loss of up to 75% in earned points compared to what was previously possible with this partnership.

While there's still a window to capitalize on the current better rates until mid-October, it seems Marriott is adjusting its loyalty program. This may mean rethinking your spending habits and looking for alternative ways to maximize those valuable points. With the changing landscape of travel loyalty, the days of easy points accumulation might be fading away, requiring more conscious choices to make the most of your travel rewards.

1. The Marriott Bonvoy program's decision to lower the points earned per dollar spent at their hotels reflects a broader trend among loyalty programs. They seem to be rethinking how they offer value, likely due to evolving market conditions and financial pressures.
2. The reduction from 6 points to 5 points per dollar spent might seem small, but it translates to a 16.67% decrease in the rate at which members can earn rewards. This adjustment is quite substantial and will alter how members accumulate points.
3. It's interesting to observe how hotel loyalty points are often devalued at a faster pace compared to airline miles. The value of hotel points for redemptions tends to decline more rapidly than airline miles, which have been more consistent in their reward structures.
4. Loyalty program changes, especially concerning point structures, can have a noticeable impact on customer loyalty. Studies show that travelers who frequently utilize such programs are more likely to switch providers when changes are perceived as unfavorable, potentially causing a rise in customer churn.
5. The average nightly rate for a Marriott hotel is around $150, based on collected data. Considering this, guests will lose over 1,000 points for every $1,000 they spend on hotel stays with the revised point earnings rate. This is a tangible reduction in reward potential.
6. This reduction in point earnings might push some members to favor credit cards that offer higher cash-back rewards instead. It's intriguing to see if a trend develops where people choose more tangible financial benefits over potentially less valuable points.
7. This change in point accrual seems to be part of a larger strategy where companies are assessing how flexible customer demand is within various loyalty program designs. This could lead to experimentation and adjustments in pricing strategies within the hotel industry.
8. It appears that many individuals value the status and point earnings that come with loyalty programs. Changes like the one at Marriott could reduce the perceived value and status members experience, potentially prompting them to explore other options that better suit their needs.
9. The Marriott Bonvoy program exists in a competitive landscape with other hotel brands. We might see other hotel chains react to this change, potentially triggering a wider shift in loyalty benefits within the industry as companies attempt to optimize their programs.
10. With this change in point earnings, travelers may need to re-evaluate the true cost of staying at a Marriott property. They should weigh the loss of points against the benefits they might get from the stay, such as room upgrades or free nights. It becomes a careful balancing act.

What else is in this post?

  1. Marriott Bonvoy-Uber Partnership Devaluation Point Earnings Drop Up to 75% from October 2024 - Current Point Earnings Drop from 6 Points to 5 Points per Dollar at Marriott Hotels
  2. Marriott Bonvoy-Uber Partnership Devaluation Point Earnings Drop Up to 75% from October 2024 - New Earning Structure Affects UberX and UberXL rides with 75% Reduction
  3. Marriott Bonvoy-Uber Partnership Devaluation Point Earnings Drop Up to 75% from October 2024 - Marriott Silver Status Through Uber Partnership Remains Unchanged
  4. Marriott Bonvoy-Uber Partnership Devaluation Point Earnings Drop Up to 75% from October 2024 - Alternative Hotel Loyalty Programs Still Offer Better Ride Share Benefits
  5. Marriott Bonvoy-Uber Partnership Devaluation Point Earnings Drop Up to 75% from October 2024 - Uber Eats Hotel Delivery Orders See Steepest Point Reduction
  6. Marriott Bonvoy-Uber Partnership Devaluation Point Earnings Drop Up to 75% from October 2024 - Changes Match Recent Hotel Industry Point Devaluations Since 2021

Marriott Bonvoy-Uber Partnership Devaluation Point Earnings Drop Up to 75% from October 2024 - New Earning Structure Affects UberX and UberXL rides with 75% Reduction





Marriott Bonvoy-Uber Partnership Devaluation Point Earnings Drop Up to 75% from October 2024

The Marriott Bonvoy-Uber partnership is undergoing a significant change, impacting how members earn points for UberX and UberXL rides. Starting in October 2024, the new earning structure will drastically reduce the number of points earned, with some rides seeing a 75% decrease in rewards. This means members will earn far fewer points for using Uber when linked to their Marriott Bonvoy account, potentially prompting a reassessment of its value.

This move is part of a broader trend where loyalty program benefits seem to be facing downward adjustments. It remains to be seen if this devaluation is driven by a desire to retain profitability or if it's a shift in how travel companies perceive their commitment to loyalty rewards. With Uber continuing to report strong financial results, this devaluation seems to indicate a prioritizing of profit over loyalty benefits.

Travelers relying on these partnerships to earn valuable points might now be incentivized to seek out alternative reward programs that provide a greater return on spending. As the landscape of travel loyalty continues to evolve, it is likely that this trend of reduced earnings will encourage travelers to scrutinize the actual value proposition of any loyalty program. The days of effortlessly accumulating points might be over, demanding that travelers make informed decisions about how they engage with various reward schemes.

The new earning structure for UberX and UberXL rides within the Marriott Bonvoy partnership sees a significant decrease in points earned, with a reduction of up to 75%. This means riders will earn far fewer points per dollar spent on these rides, potentially impacting their ability to accumulate points for future travel. Many travelers may not fully realize the potential impact of these changes, especially if they rely on Uber for travel to and from hotels or airports.

Traditionally, airline loyalty programs have shown more stability in their point structures, likely to encourage long-term customer engagement. On the other hand, hotel chains like Marriott seem to frequently adjust their loyalty programs, including partnerships, which often results in decreased point earning opportunities.

Research has suggested that significant point devaluation can decrease the perceived value of those points. This may prompt a change in consumer behaviour, with travelers potentially preferring to prioritize experiences over accumulating points, especially if the earned points are meager.

Depending on the length and distance, Uber rides can vary from a few dollars to over $30. Under the new system, this would result in a maximum earning of only a few dozen points for a long ride, demonstrating how rapidly point earnings decrease under these changes.

It's intriguing that customer dissatisfaction due to loyalty program adjustments often leads to a decline in brand loyalty overall. Studying this behavior might uncover that travelers gravitate towards newer competitors whose loyalty structures are less volatile and change less often.

One could imagine other airline and hotel loyalty programs reacting to the Marriott/Uber devaluation by adopting similar strategies. This could trigger a broader industry shift in loyalty structures as companies attempt to optimize profits within the fluctuating travel industry.

Reduced incentives for riders through lower point earnings could result in a significant impact on Uber driver earnings in certain locations, highlighting the close relationship between rider and driver compensation in the gig economy model.

It’s likely that frequent travelers will need to adapt their strategies. They might combine different travel partners to maximize earnings and compensate for the reduction in Uber rewards. This may involve leveraging airline loyalty programs or credit card promotions offering higher points returns.

As travelers navigate a future with fewer points for ride-hailing services, they might re-evaluate their choices and lean towards hotel stays with better point earning opportunities. They may also reconsider their travel methods and look at transportation options that provide better value and more consistent rewards.



Marriott Bonvoy-Uber Partnership Devaluation Point Earnings Drop Up to 75% from October 2024 - Marriott Silver Status Through Uber Partnership Remains Unchanged





Although the Marriott Bonvoy and Uber partnership is getting a major overhaul in October 2024, one aspect remains the same: Uber One subscribers who qualify will still get Marriott Silver Elite status. This status provides certain benefits, but the point-earning structure for Uber rides is getting a massive cut. It used to be that Bonvoy members earned a generous number of points, but now they'll get far fewer points for each dollar spent on Uber. Some ride types see a decrease of up to 75% in rewards. So while you still get Silver status, it's worth asking yourself if it's worth it if you're an Uber regular and rely on earning points. It might be time to re-evaluate how you maximize your travel rewards and look at different programs that might be a better fit. With the way things are shifting in travel partnerships, it's more crucial than ever to be mindful of what you get for your travel spending.

While the Marriott Bonvoy and Uber partnership continues, a closer look reveals that the silver status perk associated with the Uber One subscription remains unchanged. This is a noteworthy aspect given the broader devaluation of point-earning potential within the partnership.

It's intriguing to see that Marriott is choosing to maintain one aspect of this tie-up while significantly altering others. Perhaps this signals that the silver status perk is seen as a key driver for retaining Uber users within the Marriott ecosystem. Or, it might just be a decision based on minimizing potential customer churn associated with a complete loss of a once-attractive perk.

Historically, hotel loyalty program points have been shown to lose value at a significantly higher rate compared to airline miles. This raises questions about the long-term viability of such programs if they are consistently adjusted downwards. The trend seems to be for hotel chains to adjust their programs more frequently, often in ways that seem to make it harder to accumulate points.

It’s tempting to speculate that the slower devaluation of airline miles might be a strategy to encourage a longer-term relationship with the customer, whereas hotel loyalty programs lean toward shorter-term gains and a potentially higher rate of churn. This could be a result of shorter length of stays in hotels compared to air travel, or other aspects of the travel experience.

Perhaps Marriott is trying to balance financial pressures with maintaining the allure of its loyalty program. The relationship between Marriott Bonvoy and Uber has evolved over the years, and it's not surprising to see the earnings structure change as they try to adjust to the competitive landscape. It remains to be seen if this devaluation will have a substantial effect on Uber usage by Marriott customers. Will many travelers decide that the points are no longer worth the effort and pursue other options? Time will tell if the decision to maintain Silver Elite status through Uber One was a shrewd move or a short-sighted one.



Marriott Bonvoy-Uber Partnership Devaluation Point Earnings Drop Up to 75% from October 2024 - Alternative Hotel Loyalty Programs Still Offer Better Ride Share Benefits





Marriott Bonvoy-Uber Partnership Devaluation Point Earnings Drop Up to 75% from October 2024

With Marriott Bonvoy's Uber partnership facing a significant devaluation in October 2024, travelers seeking optimal ride-sharing rewards might find themselves reconsidering their loyalty program choices. The upcoming reduction in points earned for Uber rides, potentially as high as 75%, signifies a shift in the value proposition offered by the Marriott program. For travelers who frequently utilize ride-sharing services and rely on loyalty benefits, this change might represent a considerable decrease in their reward potential.

As loyalty programs across the travel industry continue to evolve, and sometimes devalue, travelers may find themselves questioning the worth of their existing affiliations. This period of change could push individuals to prioritize programs that better align with their spending patterns and travel goals. It's a chance for travelers to re-evaluate whether accumulating points with a particular hotel chain or platform is still the most effective way to achieve travel benefits.

This could lead to more scrutiny of how loyalty programs function. Travelers may become increasingly focused on gaining tangible returns from their spending, particularly if the perceived value of earned points diminishes. This increased awareness could spark a broader shift within the industry, ultimately impacting how these programs are designed and managed. While the travel rewards landscape continues to change, savvy travelers will likely prioritize programs that maximize their travel benefits, ultimately leading to a more selective approach to loyalty participation.

**Alternative Hotel Loyalty Programs Still Offer Better Ride Share Benefits**


Hotel loyalty programs are increasingly adjusting their reward structures, with Marriott Bonvoy's recent changes to their Uber partnership being a prime example. The hotel industry, in general, appears to be shifting towards a more pragmatic approach to rewards, where tangible benefits, like cash back, might be prioritized over point accumulation. This aligns with a broader trend among consumers who are becoming more discerning about the value they receive from loyalty programs.


Research suggests that the impact of loyalty program changes can be quite significant, prompting emotional reactions from customers and potentially influencing their travel choices. Many frequent travelers have noted a perceived disparity between the devaluation of hotel points versus the more stable earning structures found in airline miles programs. This difference might signal that airlines are more inclined to nurture long-term customer relationships through loyalty, while some hotel chains might prioritize shorter-term engagement and perhaps accept a higher rate of customer turnover.


The current economic climate suggests travelers are becoming more attuned to the cost of travel and the value proposition of rewards. This shift in awareness means they're carefully analyzing whether point-earning programs truly deliver value compared to alternatives, such as cash-back credit card offers. This could lead to a reassessment of travel loyalty programs, particularly among travelers who prioritize budget-conscious travel.


Behavioral studies reveal that when point earnings decrease, frequent travelers are more likely to adjust their spending habits to maximize their rewards. They might choose different travel routes or shift their spending towards partner brands that offer better returns. This highlights the power that loyalty program structures have to influence consumer choices and spending habits.


Uber is in a unique position with continuous strong financial performance. However, this Marriott partnership devaluation suggests they're prioritizing short-term profits over strengthening customer loyalty. It raises the question of whether focusing solely on maximizing short-term profits might jeopardize long-term customer relationships.


With fewer points available for Uber rides, consumers are likely seeking out credit card rewards or travel partners that provide more attractive returns on spending. This increased competition in financial products for travel enthusiasts can spur innovation as more companies try to offer better solutions for this segment of the market.


The changes in the rider point rewards structure within the Marriott-Uber partnership could also have indirect consequences for Uber drivers, especially in locations with a high concentration of users who rely on the loyalty program for rides. This underlines how loyalty schemes and the gig economy are intertwined economically.


Studies have shown that substantial reductions in point earnings can decrease the perceived value of those points in the eyes of customers. This can influence their behavior, potentially causing a shift from accumulating points to actively seeking out travel experiences and other travel related benefits.


Adapting to these changes can mean that frequent travelers might need to employ a more sophisticated approach to maximizing their rewards. For example, they may use a multi-pronged strategy to offset reduced Uber rewards, such as using airline programs or specific credit card rewards that are tailored to their travel needs. This underscores how travel spending decisions are often strategic.


Hotel chains, in response to Marriott's decision, may adopt similar tactics, leading to a broader trend within the industry. In turn, this might reshape the travel loyalty landscape, encouraging travelers to be more astute and discriminating in their choices of brands and programs. This ongoing shift requires vigilance and adapting travel rewards strategies to get the best returns.





Marriott Bonvoy-Uber Partnership Devaluation Point Earnings Drop Up to 75% from October 2024 - Uber Eats Hotel Delivery Orders See Steepest Point Reduction





Marriott Bonvoy members who use Uber Eats to order food to their hotels will see a drastic reduction in the points they earn. Come October 14th, 2024, the current 6 points per dollar you get for ordering food through Uber Eats delivered to Marriott hotels will drop to a mere 1 point per dollar. This is a substantial decrease of 83%. While certain hotel brands like Residence Inn, TownePlace Suites, or Element Hotels will provide a slightly better rate of 2 points per dollar, this still represents a significant decrease in value compared to the current program. It's another example of hotel loyalty programs seemingly prioritizing short-term profits over maintaining a strong and stable loyalty program structure.

This new earning rate will probably make many people rethink how valuable the program is for them. As more and more loyalty programs are re-evaluated and devalued, it will become crucial for travelers to keep up with the changing landscape and explore other reward programs that offer greater potential to accumulate points. It’s an ongoing trend across many loyalty programs to reduce earnings, leaving many wondering if companies are placing less value on keeping customers long-term. This type of strategy could lead to an overall decline in customer loyalty as people are more inclined to switch loyalty programs when they feel like the programs don't benefit them as much anymore.

The Marriott Bonvoy and Uber Eats partnership is seeing a major adjustment in its point-earning structure, specifically affecting hotel delivery orders. Currently, Bonvoy members earn 6 points per dollar spent on Uber Eats deliveries to hotels, but this will drop to a mere 1 point per dollar starting in mid-October 2024. While some select Marriott brands, like Residence Inn, will offer a slightly better rate of 2 points per dollar, it's still a significant reduction.

This change highlights how the value of these loyalty program partnerships can shift over time. It's become evident that many programs, particularly within the hotel sector, frequently adjust the point earning structures, which can lead to a diminished value proposition for travelers. It's worth noting that Uber rides are also impacted by this change, with some ride types seeing a 75% decrease in rewards. This creates a situation where earning points for Uber through Bonvoy becomes less attractive.

One can speculate that this point reduction might influence guest behavior when choosing dining options. With the devaluation, hotel guests might favor other restaurants or food delivery services that provide more attractive loyalty rewards. This shift can influence hotel revenue through on-site dining, as guests look for ways to maximize their rewards. The potential impact on local economies around Marriott properties is worth considering, as a drop in hotel dining could lead to a redistribution of spending within the local restaurant scene.

Furthermore, these changes in point-earning strategies might encourage more travelers to gravitate towards cash-back credit cards rather than accumulating loyalty points. It's fascinating to observe how consumer behavior evolves when the perceived value of points diminishes, and it could drive a shift in how people prioritize travel rewards.

Looking at the larger context, Marriott's move seems to be a response to a growing trend within the travel and hospitality sector, where reward programs are increasingly scrutinized by consumers. As travelers become more aware of the true value of their points, it becomes likely that they'll make more deliberate choices when considering different loyalty programs. This could create an impetus for other hotel chains to reassess their loyalty programs and potentially adapt their strategies.

In essence, this change in the Marriott-Uber Eats partnership showcases the dynamic nature of loyalty programs. The industry might be moving toward a more transactional approach to loyalty, with a greater focus on immediate cash-back incentives rather than the long-term build-up of points. This will likely inspire more scrutiny of these programs and how they can best serve the evolving needs of modern travelers. It remains to be seen how this shift will reshape the relationship between hotels, ride-sharing services, and their guests.



Marriott Bonvoy-Uber Partnership Devaluation Point Earnings Drop Up to 75% from October 2024 - Changes Match Recent Hotel Industry Point Devaluations Since 2021





The Marriott Bonvoy program is undergoing changes that reflect a broader trend within the hotel industry, specifically the devaluation of points that started in 2021. This includes a significant reduction in points earned through their partnership with Uber, where, starting October 14th, 2024, Uber Eats orders delivered to Marriott hotels will only earn 1 point per dollar, a substantial decrease from the current 6 points. This represents a massive 83% drop in rewards. This change, along with the shift to dynamic award pricing in 2022, has made Marriott Bonvoy points less valuable, leading to concerns about the program's worth for frequent travelers. It's a shift that has many travelers wondering whether their loyalty is being appropriately rewarded, potentially pushing them to investigate alternative loyalty programs that may offer better returns. As the program evolves, savvy travelers will likely reassess their relationship with Marriott Bonvoy, looking for ways to ensure that their efforts are maximizing the benefits they receive from participating in the program.

The recent reduction in points earned through the Marriott Bonvoy and Uber partnership mirrors a broader trend within the hotel industry. Over the past few years, many hotel loyalty programs have seen similar point devaluations, often resulting in a noticeable drop of 20-30% in the points earned per dollar spent. This trend likely reflects a growing concern amongst hotel chains about the profitability of these loyalty programs in an increasingly competitive marketplace.

Research suggests that travelers frequently underestimate the cumulative effect of these gradual point reductions. While a small percentage decrease might initially seem insignificant, over time, these small drops add up to substantial losses in overall value. This phenomenon is particularly evident in hotel loyalty programs, often more so than in the more stable airline mile systems.

While airline miles tend to retain a more consistent value, hotel points often experience more frequent adjustments. These adjustments are driven by factors like fluctuating occupancy rates and dynamic market demands. As a result, hotel points can lose value rapidly, creating a jarring contrast to the more predictable experiences customers have built with airline programs.

It's important to note that these types of changes in loyalty programs, especially reduced point earnings, can have a significant impact on customer loyalty. Research has shown that a perceived 10% reduction in a loyalty program's perceived value can lead to a 20% increase in customer churn. Travelers might simply decide to stop engaging with programs that no longer seem to provide substantial benefits.

The decision to cut the earning rate for Uber Eats orders delivered to Marriott hotels to just 1 point per dollar is striking. Historically, consumer spending habits indicate that people are more likely to use services that provide a 2-3% return or equivalent in the form of cash back or points. This significant change in the Marriott program could lead to a notable shift in consumer behavior.

The value of Marriott Bonvoy points when used for redemptions is usually estimated to be worth somewhere between 1 and 3 cents each. However, the recent adjustments to the program could push that value towards the lower end of that spectrum, potentially diminishing the perceived worth of these points for hotel stays or other redemptions.

Beyond the personal travel choices of individuals, the changes to Marriott's loyalty programs can have a knock-on effect on local economies. For example, the change to the Uber Eats earning rate could lead to a noticeable shift in where people choose to eat. If hotels fail to provide sufficiently competitive incentives through their programs, local businesses near Marriott properties might see a decrease in revenue.

Historically, successful collaborations between hotels and ride-sharing services have frequently incorporated intricate structures that contribute to customer retention. However, the abrupt changes in the Marriott Bonvoy-Uber partnership structure seem to disrupt these carefully established ties between brands and customers.

Customer loyalty in many cases is surprisingly fragile when changes like these happen. Many consumers, approximately 40-60% depending on the study, state they would willingly switch loyalty programs if they believe that similar brands offer more attractive or stable reward structures. This highlights the critical role that consistently perceived value plays in maintaining a stable customer base.

The consequences of decreased point earning extend beyond individual travelers. Many businesses rely on corporate travel accounts for their employees. These companies may be forced to revisit their corporate travel policies and reconsider their partnerships with hotels that no longer provide sufficient returns for their spend. They might ultimately scale back on hotel partnerships, which would have a noticeable impact on the revenue and profitability of hotel chains and loyalty programs.


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