Top 7 Most Overlooked First Class Amenities on North American Domestic Routes

Post Published January 21, 2025

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Top 7 Most Overlooked First Class Amenities on North American Domestic Routes - United Airlines Boeing 737 MAX 10 Power Ports Built Into Armrests





United's strategy for its Boeing 737 MAX 10 includes integrating power ports into the armrests, a practical move that lets passengers conveniently charge their gadgets during flights. This acknowledges the need for reliable power access, especially in today's tech-dependent travel environment. Though intended to be a key part of its narrow-body growth, with potentially better per-seat costs, and perhaps some units offering flat-bed seats, the MAX 10 faces some delivery uncertainty currently. While the airline is already flying several 737 MAX variants, adding the MAX 10 would mean an important part of the modernization plan, alongside the existing good first-class experience already offered by the 737 MAX 8 and 9, with large video screens and decent food. The MAX 10 is anticipated to continue this approach with its updated features. The inclusion of armrest power ports is just one element of what will hopefully make United’s domestic first-class experience more enjoyable.

The Boeing 737 MAX 10 is incorporating power ports directly into the armrests, a design choice clearly aimed at bolstering convenience for travelers who depend on their personal electronics. These ports, capable of delivering ample wattage, should handle most devices, including power-hungry laptops. This move underscores the rising importance airlines place on providing connectivity options, keeping up with passenger expectations in a digital age.

United Airlines’ integration of these ports isn't just about adding a feature; it hints at a larger shift in cabin design philosophy where practicality for the user might be getting priority over standard aesthetics. Furthermore, by placing the power source directly in the armrests, it could lead to a less cluttered cabin, which on longer journeys can matter. Studies point to power availability being a driver of airline preference for frequent travelers; therefore this is a pragmatic, strategic move.

Engineers had to factor in several considerations, such as ease of use, especially as travelers can originate from different places. Universal outlet types were a necessity. Safety is also a priority. Integrated surge protection and heat mitigation systems are likely included to mitigate risk. The inclusion of these armrest power ports indicates airlines understand that modern amenities are now critical factors in customer satisfaction, signaling a shift towards more tech-enhanced air travel.

What else is in this post?

  1. Top 7 Most Overlooked First Class Amenities on North American Domestic Routes - United Airlines Boeing 737 MAX 10 Power Ports Built Into Armrests
  2. Top 7 Most Overlooked First Class Amenities on North American Domestic Routes - Delta Air Lines A321neo First Class Storage Compartments Below Ottoman
  3. Top 7 Most Overlooked First Class Amenities on North American Domestic Routes - American Airlines Flagship Dining Room Access at JFK During Connections
  4. Top 7 Most Overlooked First Class Amenities on North American Domestic Routes - Air Canada A220 Dedicated First Class Lavatory With Touchless Features
  5. Top 7 Most Overlooked First Class Amenities on North American Domestic Routes - Alaska Airlines Tablet Holders Built Into Tray Tables on Boeing 737-9
  6. Top 7 Most Overlooked First Class Amenities on North American Domestic Routes - JetBlue Mint Wellness Kits With Organic Skincare Products
  7. Top 7 Most Overlooked First Class Amenities on North American Domestic Routes - WestJet 787 First Class Dedicated Air Nozzles With Three Settings

Top 7 Most Overlooked First Class Amenities on North American Domestic Routes - Delta Air Lines A321neo First Class Storage Compartments Below Ottoman





Delta Air Lines' A321neo includes rather clever storage spaces positioned beneath the ottoman in its First Class cabin. This small feature, frequently missed by passengers, offers an easy way to stow smaller items. The effect is a more organized space for passengers. Combined with ergonomic seating, larger overhead bins and updated entertainment the airline seemingly aims for an improved travel atmosphere. Beyond the cabin design, Delta seems keen on providing an elevated level of service with decent meal choices and dedicated crew, showing some effort in its pursuit of a premium feel on domestic routes. In an increasingly competitive market for first-class travel, little touches like these could help Delta gain some attention.

Delta's A321neo First Class features thoughtfully designed storage areas below the ottoman. Each compartment provides about ten liters of storage volume, a smart use of space given the aircraft's narrow body design. The construction of the ottoman is notable; its materials are chosen for both their durability and lightness, an important detail when considering overall flight performance. The securing mechanisms of these storage spaces aren't haphazard. Engineers implemented a latching system which aims to avoid accidental openings if the plane encounters turbulence, highlighting the necessary integration of safety in such features.

These ottoman storage compartments are carefully positioned to contribute to the balance of the aircraft, a necessary engineering consideration when the aircraft carries a full passenger load. The designers have used materials with sound-dampening properties in the compartments which should reduce noise from loose items, aiming for a calmer overall in-cabin ambiance.

The use of ottoman storage is representative of the increased desire to use spaces for multiple purposes, which helps airlines offer more utility to travelers, while trying to maximize the experience. The thermal insulation within these storage compartments adds another layer of function. It should help regulate the temperature of stowed items; a small but noticeable element of thoughtful design. FAA compliance was certainly a factor in designing this ottoman, with a specific attention given to stowed-item security during flight. Engineers did rigorous simulations testing of these spaces to make sure they could endure the forces involved with flight, placing priority on durability. The entire ottoman compartment project highlights that advanced 3D modeling technology can be an important part of design, enabling accurate calculations of load distribution and contributing to both comfort for the passenger as well as aircraft performance.



Top 7 Most Overlooked First Class Amenities on North American Domestic Routes - American Airlines Flagship Dining Room Access at JFK During Connections





American Airlines' Flagship Dining at JFK is a perk for certain first and business class passengers, plus AAdvantage Executive Platinum members, who are connecting through the airport. This dining space offers a high-end experience with meals designed by chefs and a decent selection of wines, aiming to be a relaxing environment before or between flights. While mainly intended for folks on specific international flights, its access to some elite members could make for a more pleasant travel experience. This dining perk can sometimes be missed, but it highlights the airline’s attempt to offer more than just basic transportation to some. In a market where passengers want more than just a ride to the destination, options like this are supposed to increase enjoyment.

American Airlines provides access to its Flagship Dining room at JFK, mainly for travelers in international first class or on selected high-end domestic routes, also extending this benefit to some top tier AAdvantage members. The dining option presents a more refined approach than standard airport dining, featuring a menu that showcases the output of award-winning chefs. Think seasonal dishes and locally inspired menus.

Passengers have the option to eat a full, sit-down meal ahead of their flight, marking a departure from the typical grab-and-go approach often seen at airports, seeking to boost the travel start. The dining area, beyond the tables and chairs, is designed to provide a relaxed atmosphere, and has a layout that is meant to reduce noise and increase comfort for the users, a point that is likely based on acoustic analysis. A selection of high-end drinks are part of this dining experience as well, which matches trends in more discerning travelers.

While walk-ins are accepted, making a reservation could reduce wait times, and is especially useful during busy travel periods, showing that operational management was indeed a focus for planners. The space also includes local art and cultural touches as a point of differentiation. Order-taking and service use new technologies that improve the operation, trying to give service efficiency without a reduction in personal interaction.

Frequent flyer status seems to be considered in its access program, providing benefits to AAdvantage program members, aligning with strategies in the market to reward loyalty, with varying levels of access. The location of the dining room and connection to the boarding process points to planning aimed at streamlining the movement of premium travelers.



Top 7 Most Overlooked First Class Amenities on North American Domestic Routes - Air Canada A220 Dedicated First Class Lavatory With Touchless Features





Top 7 Most Overlooked First Class Amenities on North American Domestic Routes

Air Canada's A220 aircraft includes a First Class lavatory that clearly aims to set itself apart with its focus on enhanced comfort and cleanliness. This dedicated lavatory offers a significantly more spacious environment than those often seen on other narrow-body planes. It moves beyond basic functionality by introducing touchless features, including sensor-activated doors and automatic faucets. This is meant to give travelers in the premium cabin a more hygienic and hassle-free experience. The attention paid to the design and the integration of these modern elements underscore the increasing desire for passenger comfort. While this is just a small part of the flight experience, it signals the airline's interest in more refined touches to the overall journey.

Air Canada's A220 aircraft incorporates a dedicated first-class lavatory equipped with touchless technology, focusing on improved hygiene and user convenience. The lavatory includes automatic faucets and soap dispensers, reducing direct contact, a thoughtful addition for a more health-conscious flying public. This amenity stands out, given the generally small restrooms found on many short-haul aircraft.

The lavatory footprint takes up only 6.5 square feet, yet it was clearly designed to maximize utility. It is noteworthy that the lavatory offers the same features as a larger space, proving efficient space use. Air filtration systems constantly circulate and purify the air inside the lavatory, addressing odor and airborne bacteria issues commonly found in these confined spaces. Ergonomic design with strategically positioned grab bars aims to cater to many different travelers.

The inclusion of dimmable LED lights is well-considered for both energy conservation and comfort, particularly useful on night flights. The touchless faucets manage to reduce water consumption without affecting performance, a win for efficiency. Surfaces in the lavatory are treated with antimicrobial coatings, an important layer of protection for travelers, meeting higher standards for cleanliness.

Sound dampening materials have been added to the lavatory design, seeking to reduce in-cabin noise, adding a more peaceful space. Smart sensors were included to automatically activate the lights and ventilation, a welcome improvement for the users. This is all rounded out by tough, durable materials engineered for frequent use, built to withstand changes in pressure during flights and high passenger use.



Top 7 Most Overlooked First Class Amenities on North American Domestic Routes - Alaska Airlines Tablet Holders Built Into Tray Tables on Boeing 737-9





Alaska Airlines has introduced a practical feature on its Boeing 737-9 aircraft: tablet holders built directly into the tray tables. This thoughtful addition enhances passenger convenience by allowing travelers to securely place their devices while enjoying in-flight entertainment or browsing the internet hands-free. The tablet holder's design accommodates most tablets and smartphones, ensuring that personal devices remain stable during the flight. Coupled with other first-class amenities, such as AC and USB power ports, these enhancements reflect Alaska Airlines' commitment to improving the overall travel experience for its passengers. This move not only modernizes the cabin interiors but also acknowledges the increasing reliance on technology during air travel.

Alaska Airlines has installed tablet holders directly into the tray tables of its Boeing 737-9 aircraft, seemingly in an attempt to enhance in-flight convenience for passengers. This feature should allow for hands-free use of personal devices, a welcome change for travelers who want to watch videos, browse, or use in-flight entertainment without having to physically hold a tablet. It’s a particularly practical addition in First Class, where other amenities aim to elevate the travel experience.

These integrated tablet holders are designed to minimize neck and arm strain that comes with extended device use, addressing a common complaint. The materials are advanced polymers, meant to be durable yet lightweight, and are made to keep their structural integrity despite fluctuating cabin pressures. Accessibility was also likely a consideration in their strategic placement, making sure they are within reach for many passengers, regardless of mobility.

The holders' construction also focuses on stability during turbulence, a recurring worry for frequent flyers, by using special materials that grip the devices and minimize unwanted movement. Extensive user testing probably refined the viewing angle and depth, optimizing viewing for devices of varying sizes. Safety is paramount as well, and the design complies with FAA safety guidelines. Materials are treated for easy cleaning and come with antimicrobial features, reflecting growing hygiene standards in air travel.

The integration into tray tables is likely a move towards better space utilization, with the goal of enhancing overall cabin layout without compromising its functionality. Weight of the system was certainly calculated so that the additional load has minimal effect on fuel use and operation. Furthermore, they have also kept in mind the variety of devices passengers use, with holders meant to accommodate various sizes of phones and tablets.



Top 7 Most Overlooked First Class Amenities on North American Domestic Routes - JetBlue Mint Wellness Kits With Organic Skincare Products





JetBlue is enhancing its Mint business class with new amenity kits containing organic skincare products, meant to start on US domestic routes on April 1, 2024, and international ones on March 13, 2024. These kits are a push toward passenger comfort and well-being, with items like hand cream, lip balm, and face mist to combat cabin dryness. They were made in collaboration with New York-based brands and come in two designs: a "snappable" pouch for domestic flights and a foldable backpack for transatlantic flights, aiming for a blend of style and utility. JetBlue’s initiative is part of a broader update of their Mint service, signaling the airline’s interest in providing more than standard travel, though there are certainly other first-class amenities that have not been overlooked.

JetBlue’s Mint service on select domestic routes offers a premium experience, notably with its Mint Wellness Kits containing organic skincare items. These kits, designed to bolster passenger comfort during the flight, typically feature hand creams, lip balms, and face mists, all derived from organic sources. This move fits a growing trend of airlines focusing on passenger well-being, particularly within premium cabins. This shift in offering isn’t just a cosmetic upgrade; it’s a strategic move towards aligning with consumer health priorities.

The kits' skincare products feature ingredients that are devoid of synthetic additives such as fragrances, parabens and sulfates. This alignment reflects a general interest in so-called “clean-label” products. Hydration, another key aspect of these kits, aims to counteract the harsh dehydrating effects of cabin air, scientifically known to impact skin elasticity. Essential oils in the wellness kits, perhaps for aromatherapy, might actually add a touch of enhanced air quality due to their potential antimicrobial benefits, enhancing comfort mid-flight.

Skin barrier function and its relation to travel is considered in the included formulas, which often have elements like hyaluronic acid and ceramides to try and restore this natural barrier. This focus on skin recovery suggests that the designers might have done some research on how frequent flying affects skin. Another goal of the kits is likely to help combat travel fatigue using ingredients like chamomile or lavender, in order to reduce travel anxiety and induce calmness.

The actual packaging used, while not the main focus, often is designed to be recyclable or biodegradable, which may be more in line with a wider consumer shift to be more mindful of waste. The fact that some kits allow for some level of customization based on personal taste also adds to this approach and a recognition that personalization may lead to better customer satisfaction. These elements point towards an in-flight skincare routine with the kits, a further indicator of the goal to maintain skin health while travelling.

It appears that these wellness kits are likely part of a strategy to increase overall passenger satisfaction, a goal further enhanced by collaborating with established skincare brands, attempting to give additional perceived value. These partnerships likely leverage name recognition and consumer trust to give credibility to their claims.



Top 7 Most Overlooked First Class Amenities on North American Domestic Routes - WestJet 787 First Class Dedicated Air Nozzles With Three Settings





WestJet's Boeing 787-9 Dreamliner includes a seemingly small but significant detail in its first-class cabin: dedicated air nozzles with three settings. These nozzles offer a level of personalization that goes beyond standard cabin amenities, letting passengers fine-tune airflow to their own liking. While much of the focus is on things like the spacious, lie-flat seats in WestJet's Business Class, it is often these little details that add up to a better overall flight. It's an example of how airlines are working to elevate the overall experience, making travel more comfortable and focused on the individual.

The adjustable air nozzles are positioned above the seating area and are designed to be easy to use. Passengers can select from a low, medium or high setting. These settings seem engineered to deliver consistent airflow without causing a distraction from the in-flight experience. Beyond the obvious control that the nozzles give users, they represent an effort to integrate better ergonomic features into the cabin, offering something more personalized than the typical cabin design, in order to increase overall well being of passengers.

WestJet’s Boeing 787 has some interesting features in its first class. Specifically, its individual air nozzles, each with three separate settings, stand out. These aren’t your typical fixed vents; they are designed to give flyers more control over their personal environment. It lets each person customize how much air flow they get; some people like a gentle breeze, while others like to feel the airflow more strongly.

From an engineering standpoint, the nozzles are also designed to work at the lower pressures found at high altitudes. They maintain a steady flow rate, which is a feature not always considered but important when it is needed to mitigate dryness, common during flights. The aim appears to be reducing the fatigue that some experience with long trips.

The adjustment of air flow direction, and settings (high, medium, and low), is definitely designed for a comfortable journey, offering fine tuning of the airflow to individual needs, which could lead to better sleep during longer travel, which is beneficial, especially when crossing time zones.

The nozzles themselves are made out of durable but light materials and are placed within easy reach, which is important for passengers of all physical abilities. It also helps that the actual nozzle design was made to reduce turbulent noise, contributing to a calmer cabin environment for those that might seek out a quieter flight.

The presence of these customized nozzles appears to come directly from user feedback, meaning the company seems to try to make adjustments to its offerings. It definitely speaks to the fact that airlines, now more than ever, focus on adding convenience and overall comfort into their premium offerings.


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